Prescriptions

Ordering repeat prescriptions

There are several ways to order repeat prescriptions:

  • using the GP online system via the link at the top of this page

This account shows you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

If you are going on holiday and need to order your medication early or need an extra supply please let us know at the time of ordering.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone and leave a message for our pharmacist and they will call you back to discuss
  • fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from for safe disposal. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Prescribing of hypnotics and anxiolytics (benzodiazepines)

These are medicines which are highly addictive and open to abuse. The UK medicines regulatory body, the MHRA, advises that doctors should avoid long-term prescribing of this type of medicine which includes the following examples:

Diazepam              

Nitrazepam

Lorazepam            

Temazepam

Loprazolam               

Zopiclone

Lormetazepam          

Zolpidem

Oxazepam                  

Zalepon

Chlordiazepoxide

 

These medicines will no longer routinely be started by the practice.

Prescriptions for these medicines:

    • Will be for short term use only (up to 2 weeks maximum)
    • Will require regular follow up/return to the practice prior to issuing

If you are already taking any of the above medicines then you may be invited to the practice for a review with your doctor to discuss a plan to step down/stop the medicine. As part of treatment with these medicines the practice will carry out random urine testing. If you would like more information please discuss with your doctor.