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Noticeboard

Surgery News

Just to update everyone, Dr Miller gave birth to a beautiful baby girl at the beginning of April.  I’m sure everyone will join us in congratulating her and her husband.

Whilst Dr Miller is off we have secured the services of two of our regular locum doctors to cover most of her sessions. Dr Hannah Williams will be covering from 12th April to 14th August and Dr Dorothy McDonald from 21st August to 15th December.


Comments & Suggestions

Constructive Suggestions or complaints regarding your care, should be made in writing to either Dr R D Humble, Dr M S Stirrat, Dr M Miller or the Practice Manager. A Practice Complaint leaflet is available on request from reception or click on the link below.

Complaints Leaflet

Written suggestions can also be posted in the repeat prescription / suggestion box which is situated to the right of the reception desk.

 

The Health Service Ombudsman

We hope that, if you have a problem, you will use our practice complaints procedure.  We believe that this will give us the best chance of putting right whatever has gone wrong and the opportunity to improve our practice. 

If you remain dissatisfied with the responses to your complaint, you have the right to refer the matter to the Scottish Public Services Ombudsman, at:

In Person:                                                 By Post:

SPSO                                                       Freepost SPSO

4 Melville Street                                        (this is all you need to write on the

Edinburgh                                                 envelope, and you don’t need to

EH3 7NS                                                  use a stamp)

Freephone:  0800 377 7330

Online contact www.spso.org.uk/contact-us       Website:  www.spso.org.uk

 
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